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Tender Details
- Country: United Kingdom
- Summary: Tenant Satisfaction Survey
- GBT Ref No: 116018950
- Deadline: 31 Mar 2025
- Competition: ICB
- Financier: Self Financed
- Purchaser Ownership: Public
- Tender Value: Refer Document
- Notice Type: Tender
- Document Ref. No.: DN766834
- Purchaser's Detail :
- Description :
- The Tenant Satisfaction Measures introduced on 1st April 2023 consist of a set of perception measures and a set of management measures that all housing associations now need to report on.
We are looking to appoint a research company to conduct a survey with our tenants and customers in line with the TSM perception survey guidelines.
We have an internal data and insight team and will require access the raw data, as well as the analysis provided by the successful partner. We now have data available from; a trial TSM in October 2022, TSM 2023/24, TSM 2024/25 to measure against any changes.
We are looking for a partner that can deliver the first survey in June/July 2025. Please submit any questions and responses through the messaging function on the Portal. Please submit the method statement and pricing schedule for review.
Region(s) of supply :North West (England)
Estimated value :N/A
Categories :79311200-9 - Survey conduction services
79311210-2 - Telephone survey services
79342310-9 - Customer survey services
79342311-6 - Customer satisfaction survey
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Last Date of Submission : 31/03/2025 12:00:00 - Documents :
Purchaser : WYTHENSHAWE COMMUNITY HOUSING GROUP (WCHG)
8 Poundswick Ln Manchester Greater Manchester M22 9TA United Kingdom
Contact Name :Sammy Power
Telephone :0300 111 0000
Email :sammy.power@wchg.org.uk
Email :sammy.power@wchg.org.uk
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