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Tender Details
- Country: United Kingdom
- Summary: Quality Analysis- Identifying Bus Service Quality Improvements, to Grow Patronage and Improve the Passenger Experience
- GBT Ref No: 50435877
- Deadline: 05 Mar 2021
- Competition: ICB
- Financier: Self Financed
- Purchaser Ownership: -
- Tender Value: 100000
- Notice Type: Tender
- Document Ref. No.:
- Purchaser's Detail :
- Description :
- Title : Quality Analysis- Identifying bus service quality improvements, to grow patronage and improve the passenger experience
Location Of Contract : Yorkshire and the Humber
Industry : Business and management consultancy services - 79410000
Value Of Contract : £90,000 to £100,000
Description : This commission forms part of a trio of workstreams that comprise workpackage 1, of the Mayoral Combined Authority (MCA) response to the bus review. In July 2020, the MCA adopted a set of principles distilled from the findings of the Bus Review to identify at a high level, the types of measures that need to be considered if we are to deliver meaningful improvement to our bus system. This commission is the Quality Analysis workstream, which will set out 'what better looks like' in terms of the quality and standards our customers should expect, from the region's bus service. The Quality Analysis will utilise customer insights, market segmentation and draw upon the outputs of the Route Analysis workstream, to develop a Universal Quality Standard and a prioritised list of quality improvements for the consideration of Leaders. The interventions, investment and powers required to improve the passenger experience must be clearly identified to inform decision making.This opportunity is advertised via the ProContract portal. Suppliers can register for the portal at the link: https://procontract.due-north.com/register, and find the opportun... - Documents :
Purchaser : SHEFFIELD CITY REGION MAYORAL COMBINED AUTHORITY GROUP
Sheffield City Region Mayoral Combined Authority Group 11 Broad Street West Sheffield S1 2BQ United Kingdom
Contact Person : Joe Gardner
Email :joe.gardner@sheffieldcityregion.org.uk
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