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Tender Details
- Country: United Kingdom
- Summary: Patient/Carer Feedback Service Website
- GBT Ref No: 61081033
- Deadline: 14 Jan 2022
- Competition: ICB
- Financier: Self Financed
- Purchaser Ownership: -
- Tender Value: Refer Document
- Notice Type: Tender
- Document Ref. No.: DEC382187
- Purchaser's Detail :
- Description :
- NHS NSS is acting on behalf of The Scottish Government Planning and Quality Division in procuring the appropriate technology and services to provide a Patient/Carer feedback website for NHS Scotland.
Title: Patient/Carer Feedback Service Website
Published by: National Procurement, NHS Scotland
Publication Date: 11/12/2021
Deadline Date: 14/01/2022
Deadline Time: 12:00
Notice Type: Contract Notice
Has Documents: No
Has ESPD: No
Abstract: NHS NSS is acting on behalf of The Scottish Government Planning and Quality Division in procuring the appropriate technology and services to provide a Patient/Carer feedback website for NHS Scotland.The requirement is for a website that enables people to post their experiences of receiving health and care services publicly online. Although anonymous, the site should record where the person is based (by postcode) and what service they are offering feedback about. The feedback will then be sent by the Service Provider to the appropriate healthcare service manager or clinician for a response or responses, which will be published online alongside the original post. The system will enable any resulting dialogue to be posted online in order to share learning and facilitate improvement. The service provider will be expected to provide training and support to organisations, throughout the contract, to encourage best use of feedback i improvement to services.The service will be available to all NHS Terri... - Documents :
Purchaser : NATIONAL PROCUREMENT, NHS SCOTLAND
National Procurement, NHS Scotland
Gyle Square (NSS Head Office), 1 South Gyle Crescent
Edinburgh
EH12 9EB
UK
Contact person : Paul McKinney
E-mail : paul.mckinney@nhs.scot
NUTS : UKM
Internet address(es)
Main address : http : //www.nss.nhs.scot/browse/procurement-and-logistics
Address of the buyer profile : https : //www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA11883
Email :paul.mckinney@nhs.scot
URL :http://www.nss.nhs.scot/browse/procurement-and-logistics
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