100% Secure Payments
Tender Details
- Country: United Kingdom
- Summary: Nhs 24 Contact Centre Customer Relationship Management System
- GBT Ref No: 93430753
- Deadline: 17 Jan 2024
- Competition: ICB
- Financier: Self Financed
- Purchaser Ownership: Public
- Tender Value: 28000000.00
- Notice Type: Tender
- Document Ref. No.: DEC494467
- Purchaser's Detail :
- Description :
- The NHS 24 Digital Transformation Programme is exploring options for replacement of several of the information technology solutions used to deliver services to patients in Scotland. This document and procurement process are focused on finding solutions for an integrated Contact Centre (CC) and Customer Relationship Management (CRM) solution. These are the two main systems NHS 24 uses to interact directly with people who have urgent medical needs and are essential for us to effectively triage them safely .
NHS 24 Contact Centre Customer Relationship Management System
Purchaser : NHS 24
Published : 08/12/2023
Deadline : 2024-01-17 - Documents :
Purchaser : NHS 24
NHS 24
Lumina Building, NHS 24, 40 Ainslie Road, Hillington
Glasgow
G52 4RU
UK
Contact person: George Futcher
Email :george.futcher@nhs.scot
If you are registered member, kindly login to view full details of this tender notice:
CLICK HERE TO LOGIN
