100% Secure Payments
Tender Details
- Country: United Kingdom
- Summary: Isle of Wight Independent Health Complaints Advocacy Service
- GBT Ref No: 58045689
- Deadline: 26 Oct 2021
- Competition: ICB
- Financier: Self Financed
- Purchaser Ownership: -
- Tender Value: 225000.00
- Notice Type: Tender
- Document Ref. No.: DN572347
- Purchaser's Detail :
- Description :
- Isle Of Wight Independent Health Complaints Advocacy Service
The Isle of Wight Council (“the Authority”) invites Tenders from suitably qualified suppliers (“Potential Suppliers”) for the provision of the Isle of Wight Independent Health Complaints Advocacy Service.The Health and Social Care Act 2012 transferred the responsibility of commissioning NHS Complaints Advocacy services from Central Government to Local Government. The current contract ends on March 31st 2022. The Isle of Wight Council is looking for an experienced provider who understands the key aspect of the Service is the focus on empowering and supporting individuals to go through the complaints procedures for health services, and to assist them in finding a resolution to their complaint(s) about the care or treatment they received. The provider will deliver services that meet the legal requirements as described in the Health and Social Care Act 2012 and any current or future regulations. The service will support patients, service users, residents, their family, carer or representative with a complaint or grievance related to any aspect of healthcare, including complaints about poor treatment or service provided through health services in England. The Service will also support individual complaints when they concern health services, supporting the client through the appropriate complaints process(es). This may result in the supporting an individual through to the Local Government Ombudsman or Health Service O... - Documents :
Purchaser : ISLE OF WIGHT COUNCIL
County HallNewportIsle of WightPO30 1UDUnited Kingdom
Contact Name :Claire Sarr
Telephone :01983 821000
Email :claire.sarr@iow.gov.uk
Email :claire.sarr@iow.gov.uk
If you are registered member, kindly login to view full details of this tender notice:
CLICK HERE TO LOGIN
