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Tender Details
- Country: United Kingdom
- Summary: Input and Output Communication Services
- GBT Ref No: 59924949
- Deadline: 10 Dec 2021
- Competition: ICB
- Financier: Self Financed
- Purchaser Ownership: -
- Tender Value: Refer Document
- Notice Type: Tender
- Document Ref. No.: SR442088773
- Purchaser's Detail :
- Description :
- Title : Input and Output Communication Services
Location Of Contract : United Kingdom
Industry : Printed matter and related products - 22000000 Communications network - 32412000 Multimedia networks - 32417000 Short Message Service (SMS) services - 64212100 Scanning services - 79999100
Description : HMRC is considering future options for technology-based capabilities to enable the effective and efficient management, and control of both inbound and outbound communications, designed to support HMRC customers with the collection of tax and payment of benefits. HMRC is seeking input from the market as how it can best maintain the current high standards of communication linked to a specific set of services, their current capabilities and how best emerging technologies could improve and transform upon the level of customer service offered. HMRC are seeking a supplier(s) to deliver a trusted service for continuity of current services as well as support our vision for innovative solutions to assist with our digital transformation. There is a particular interest in the options for:a) presenting outputs in different formats that could be presented through Customer facing digital tax accounts to support customers in line with HMRC's digital ambitionsb) maximising the value obtained by converting paper i... - Documents :
Purchaser : H M REVENUE AND CUSTOMS
Ralli Quays 3 Stanley Street Salford M60 9LA United Kingdom
Contact Person : Jessica Goodwin
Email :Jessica.goodwin1@hmrc.gov.uk
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