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Tender Details
- Country: United Kingdom
- Summary: Great Yarmouth Borough Council Environmental Health, Planning and Licensing it System
- GBT Ref No: 104555055
- Deadline: 30 Aug 2024
- Competition: ICB
- Financier: Self Financed
- Purchaser Ownership: Public
- Tender Value: 1000000
- Notice Type: Tender
- Document Ref. No.: IT-501-808-2431-PPT-O
- Purchaser's Detail :
- Description :
- Great Yarmouth Borough Council ("GYBC", "the Council", "the Authority") is looking to replace a number of legacy systems covering the following service areas with one hosted system, allowing the Council to take advantage of the advances in technology:
1. Environmental Health (including but not limited to food safety, health and safety, pollution control, environmental protection, private water supplies)
2. Licensing (including but not limited to taxis, animal welfare, scrap metal, alcohol, TENs, gambling)
3. Planning and Building Control (including but not limited to development control, building control, LLPG and land charges)
4. ASB and community safety
5. Assisted living (including DFG and other grants)
The system must be able to deliver improved customer experience, reduce administrative burden on officers, make use of self service, include mobile working, provide performance management reports/dashboards. The system must also be accessible to the Customer Service department for the answering of customer queries.
System Schedule will be as Follows:
Implementation Preparation - w/c 23rd September 2024
The System Go Live Start Date (staged approach) - January 2025
Complete System Live - End of December 2025 - Documents :
Purchaser : EAST SUFFOLK COUNCIL
Hall Plain Great Yarmouth Norfolk NR30 2QF United Kingdom
Contact Person : Richard Hill
Email :richard.hill@eastsuffolk.gov.uk
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