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Tender Details
- Country: United Kingdom
- Summary: Future Notice: Nhs 24 Contact Centre Customer Relationship Management System Pin
- GBT Ref No: 88978874
- Deadline: 09 Sep 2024
- Competition: ICB
- Financier: Self Financed
- Purchaser Ownership: Public
- Tender Value: Refer Document
- Notice Type: Tender
- Document Ref. No.: SEP450142
- Purchaser's Detail :
- Description :
- NHS 24 is exploring options for replacement information technology solutions to deliver functionality of IT systems generically known as Customer Relationship Management (CRM). This soft market test is being conducted to determine what solutions may be available, determine the scope of any future procurement to enable the delivery of a suitable replacement for NHS 24-s current CRM solution and to ascertain indicative costs. The information to be provided will help us better understand the current and developing market and to consider the way forward.
Title: NHS 24 Contact Centre Customer Relationship Management System PIN
OCID: ocds-h6vhtk-03fb63
Published by: NHS 24
Authority ID: AA25822
Publication Date: 09/09/2023
Deadline Date:
Deadline Time:
Notice Type: Prior Information Notice
Has Documents: No
Has SPD: No
Abstract: NHS 24 is exploring options for replacement information technology solutions to deliver functionality of IT systems generically known as Customer Relationship Management (CRM). This soft market test is being conducted to determine what solutions may be available, determine the scope of any future procurement to enable the delivery of a suitable replacement for NHS 24-s current CRM solution and to ascertain indicative costs.NHS 24 wishes to establish the marketplace for suitably qualified suppliers to provide services relating to leading Contact Centre and CRM Platforms including:-Technical platform ...
[Disclaimer: This is Prior Information Notice so no specific deadline was given hence we have added 1 year from the date of posting.] - Documents :
Purchaser : NHS 24
NHS 24
Golden Jubilee National Hosp, Agamenmon Street
Glasgow
G81 4DY
UK
Contact person : Jim Binnie
E-mail : jim.binnie@nhs.scot
NUTS : UKM
Internet address(es)
Main address : www.nhs24.com
Address of the buyer profile : https : //www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00230
Email :jim.binnie@nhs.scot
URL :www.nhs24.com
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