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Tender Details
- Country: United Kingdom
- Summary: Fixed Line Voip Tender
- GBT Ref No: 93130724
- Deadline: 05 Jan 2024
- Competition: ICB
- Financier: Self Financed
- Purchaser Ownership: Public
- Tender Value: Refer Document
- Notice Type: Tender
- Document Ref. No.: DEC459394
- Purchaser's Detail :
- Description :
- This project has 3 key objectives, and seeks to tender for the following -
Title: Fixed Line VOIP Tender
OCID: ocds-h6vhtk-04211a
Published by: Wales & West Utilities
Authority ID: AA84008
Publication Date: 03/12/2023
Deadline Date: 05/01/2024
Deadline Time: 17:00
Notice Type: Contract Notice
Has Documents: No
Has SPD: No
Abstract: This project has 3 key objectives, and seeks to tender for the following - 1. market competitive reseller for support and billing of horizon, 2. a suitable replacement for Redbox call recording 3. reconnection of 16 disconnected sites. WWU currently use Gamma Horizon VoIP phone system for desk phones at Celtic Springs and in depots. The current contract commenced in March 2016 and was extended to September 2024. Also supported in this contract is a Redbox fixed line call recording solution located at Celtic Springs. The current Horizon solution is compliant with WWU architectural and security standards and provides all the functionality required. Therefore, there is no intention to change the solution, but the tender will seek a market competitive reseller for support and billing of horizon. Redbox is a SAN (storage area network) based call recording solution housed and maintained at Celtic Springs directly linked to the Horizon solution and serves approximately 200 users across WWU, supporting our teams in Business Services, System Operations and Despatch. The hardware for this is end of l... - Documents :
Purchaser : WALES & WEST UTILITIES
Wales & West Utilities
05046791
Wales & West House, Spooner Close, Coedkernew
NEWPORT
NP108FZ
UK
Contact person : Rebecca Crisp
E-mail : rebecca.crisp@wwutilities.co.uk
NUTS : UKL21
Internet address(es)
Main address : https : //www.wwutilities.co.uk/
Email :rebecca.crisp@wwutilities.co.uk
URL :https://www.wwutilities.co.uk/
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