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Tender Details
- Country: United Kingdom
- Summary: Customer Services Advisors in Contact Centre
- GBT Ref No: 51557791
- Deadline: 29 Mar 2021
- Competition: ICB
- Financier: Self Financed
- Purchaser Ownership: -
- Tender Value: 5000
- Notice Type: Tender
- Document Ref. No.:
- Purchaser's Detail :
- Description :
- Title : Customer Services Advisors in Contact Centre
Location Of Contract : B70 8SZ
Industry : Call centre - 79512000
Value Of Contract : £0 to £5,000
Description : Customer Services Advisor Rate of Pay: ?10.83 Hours: 37 hours per week (Monday-Friday, 9am - 5.30pm) Location: Based at Roway Lane, Oldbury Start Date: ASAP Contract type: Agency - 12 weeks Job Description and Personnel Specification are attached, which also provides more information above the role. Brief description: We have an exciting opportunity for Customer Service Advisor to join our Customer Services Team which is based in a Contact Centre. You will help the people of Sandwell access the services we deliver. You will have excellent customer service skills, you will need to be friendly Flexible and willing to develop your knowledge and skills, you will work as part of a team, but will be required to have the ability to use your own initiative. Answering customer enquiries and requests about a wide range of services. It essential that you have experience of working in a busy contact centre meeting competing demands. You must be able to respond promptly as well as politely and accurately to resolve the customer enquiry. We are looking for people who have a proven track record of dealing with the public in a customer services role. You will need to have: o Excellent custo... - Documents :
Purchaser : SANDWELL METROPOLITAN BOROUGH COUNCIL
1 Providence Place West Bromwich West Midlands B70 8SZ United Kingdom
Contact Person : Debbie Bagnall
Email :debbie_bagnall@sandwell.gov.uk
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