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Tender Details
- Country: United Kingdom
- Summary: Customer Service Advisor (28/2/24) - Sja
- GBT Ref No: 97881645
- Deadline: 06 Mar 2024
- Competition: ICB
- Financier: Self Financed
- Purchaser Ownership: Public
- Tender Value: 6620
- Notice Type: Tender
- Document Ref. No.: IT-230-7868-(28/2/24) - SJA
- Purchaser's Detail :
- Description :
- Title : Customer Service Advisor (28/2/24) - SJA
Location Of Contract : B70 8SZ
Industry : Supply services of personnel including temporary staff - 79620000
Value Of Contract : £5,780 to £6,620
Description : Customer Service Advisor Rate of Pay: Band D, ?13.02 per hour (PAYE) Hours: 37 Hours per week Location: 100 Oldbury Road, Smethwick, B66 1JE Start Date: ASAP Contract type: Agency Job Description and Personnel Specification are attached, which also provides more information above the role. Brief description: An opportunity has arisen for two Customer Service Advisor's to join the Adult Social Care Enquiry Team on a temporary basis. This role is for 37 hours per week and the service operates 9am to 5.30pm Monday to Thursday and 9am to 5pm on Fridays. The Enquiry service operates a hybrid working approach. The post involves delivering an enhanced customer experience to people accessing Adult Social Care, that promotes wellbeing to local people in their local communities. The ideal candidate will have experience of working within a busy Contact Centre environment and will need to: o deal with incoming calls and process requests for services from all customer enquiries across multiple channels, o be an active listener, with clear communication skills, o have excellent IT skills as the role requires the use of numerous sys... - Documents :
Purchaser : SANDWELL METROPOLITAN BOROUGH COUNCIL
1 Providence Place West Bromwich West Midlands B70 8SZ United Kingdom
Contact Person : Sarah Adams
Email :templink_1@sandwell.gov.uk
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