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Tender Details
- Country: United Kingdom
- Summary: Cefas21-63 Rfq Analytical Servicing Contract- Weymouth
- GBT Ref No: 52922844
- Deadline: 14 May 2021
- Competition: ICB
- Financier: Self Financed
- Purchaser Ownership: -
- Tender Value: Refer Document
- Notice Type: Tender
- Document Ref. No.: project_33034
- Purchaser's Detail :
- Description :
- CEFAS21-63 RFQ Analytical Servicing Contract- Weymouth
Project Description :- Cefas has a requirement to renew the service contract for our Agilent and Gilson analytical instruments located at our Weymouth laboratory. Requirement: The service contract is to provide technical support to cover all instruments listed in Annex A and must include: 1. Maintenance service to include annual on-site Preventive Maintenance (including parts, labour, travel and expenses) 2. On-site repair services, including 2.1 Unlimited on-site troubleshooting and repair visits (including travel and labour) 2.2 Parts, consumables and supplies required for repair, including detector lamps 2.3 Provision of appropriate loan unit (if available) if on-site repair is impractical 2.4 Response time as on-site within two working days or less of the fault being logged. 3. Other services: 3.1 Hardware and software telephone/email support within 24 hrs 3.2 Firmware upgrades 3.3 Option for software upgrades 3.4 Statement on the origin (e.g. manufacturer or generic supplier) of parts and consumables to be used for repair/maintenance.
Notes - NOTE: IF YOU ARE ALREADY REGISTERED ON DEFRA`S E-TENDERING PORTAL PLEASE GO STRAIGHT TO STEP 2 BELOW. IF UNREGISTERED PLEASE FOLLOW THE INSTRUCTIONS BELOW TO REGISTER 1. Register your company on the e-tendering portal (this is only required once). Select the `Login or register to participate` link above and click the `Register now` link on the home page.... - Documents :
Purchaser : DEFRA NETWORK ETENDERING PORTAL
Contact :- Chloe Halifax
Email :Chloe.Halifax@cefas.co.uk
URL :e-sourcingni.bravosolution.co.uk
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