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Tender Details
- Country: United Kingdom
- Summary: Billing and Invoicing Solutions for a Rural Community Heat Network
- GBT Ref No: 71051908
- Deadline: 12 Sep 2022
- Competition: ICB
- Financier: Self Financed
- Purchaser Ownership: Public
- Tender Value: Refer Document
- Notice Type: Tender
- Document Ref. No.: DN630912
- Purchaser's Detail :
- Description :
- Billing And Invoicing Solutions For A Rural Community Heat Network
Current SituationSwaffham Prior, a village of around 300 homes in East Cambridgeshire, is to become one of the first villages in the UK to install a heating network into an existing community. Cambridgeshire County Council will be the owner of the Swaffham Prior Heat Network.All homes connected to the network will have an open-source heat meter installed in the property. This heat meter will record energy usage. This energy data will need to be collected and transmitted for processing into monthly invoices. These invoices will consist of a variable charge (the total heat delivered in kWh) and a standing charge (the standard maintenance charge). All billing requirements must comply with the Heat Trust Rules.Our Requirements We are looking for a solution that will:Offer a range of payment processing options to customers on the invoiceInclude standing and variable charges within each billing invoiceNote the amount of energy used each month in kWh as part of the invoiceComply with the Heat Trust Rules.Enable customers to have their bill sent to them via their preferred contact methodProvide a customer service function and include these contact details on the customer invoiceApply appropriate GDPR data protection for customer billing information and contact details
Region(s) of supply :United Kingdom
Estimated value :N/A
Categories :48444100-3 - Billing system
Last D... - Documents :
Purchaser : CAMBRIDGESHIRE COUNTY COUNCIL
New Shire HallHuntingdonCambridgeshirePE28 4YEUnited Kingdom
Contact Name :Daniel Quantrill
Telephone :07000000000
Email :daniel.quantrill@cambridgeshire.gov.uk
Email :daniel.quantrill@cambridgeshire.gov.uk
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