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Tender Details
- Country: United Kingdom
- Summary: Ac1018 Nhs Independent Complaints Advocacy Service
- GBT Ref No: 44145609
- Deadline: 30 Mar 2021
- Competition: ICB
- Financier: Self Financed
- Purchaser Ownership: -
- Tender Value: Refer Document
- Notice Type: Tender
- Document Ref. No.: DN486620
- Purchaser's Detail :
- Description :
- Ac1018 Nhs Independent Complaints Advocacy Service
Wiltshire Council are seeking expressions of interest in relation to this project.
The NHS Independent Complaints Advocacy service is a statutory specialist service, which supports people who are considering, or wishing to make a complaint about the health and social care services they receive....ical help such as writing letters or attending meetings;
• Explaining responses and correspondence so that the person understands what is happening and the process they are going through;
• Acting on their behalf and ensuring that professionals are treating them fairly and in a
dignified manner. More... Wiltshire Council are seeking expressions of interest in relation to this project.The NHS Independent Complaints Advocacy service is a statutory specialist service, which supports people who are considering, or wishing to make a complaint about the health and social care services they receive.Independent Complaints Advocacy helps individuals to speak up. It is a way of supporting a person to express their views, have these taken seriously and achieve personal outcomes. It often involves:
• Listening to what a person wants to say and supporting them to express what their view or concern is and what it is they want to happen in the appropriate forum;
• Providing access to information so they understand their options and choices;
• Offering practical help such as writing letters or attending meetings;
• Explaining responses and correspondence so that the person understands what is happening and the process they are going through;
• Acting on their behalf and ensuring that professionals are treating them fairly and in adignified manner. Less
Region(s) of supply :Wiltshire CC
Estimated value :N/A
Publication Date :09/07/2020
Last Date of Submission : 30/03/2021 17... - Documents :
Purchaser : WILTSHIRE COUNCIL
County HallTrowbridgeWiltshireBA14 8JNUnited Kingdom
Contact Name :Dan Evans
Telephone :01225 716628
Email :Dan.Evans@wiltshire.gov.uk
Email :dan.evans@wiltshire.gov.uk
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