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Tender Details
- Country: United Kingdom
- Summary: 1 Year Citrix Support Renewal - Sandwell Mbc (Org Id 37401900)
- GBT Ref No: 110759336
- Deadline: 02 Dec 2024
- Competition: ICB
- Financier: Self Financed
- Purchaser Ownership: Public
- Tender Value: Refer Document
- Notice Type: Tender
- Document Ref. No.: IT-230-8822-ICT1017
- Purchaser's Detail :
- Description :
- ICT Services of Sandwell Metropolitan Borough Council wishes to renew the CITRIX support and maintenance agreement listed below. This agreement is due to expire on the 21st December 2024. To maintain service provision, ICT Services are now inviting resellers and agents to submit a 1YR renewal quotation for period 22.12.2024 to 21.12.2025.
Renewal details for cover period 22.12.2024 to 21.12.2025
? Our CITRIX organisation id is ORG ID 37401900
Please quote for:
? Citrix Universal Hybrid Multi-Cloud x 1000
Key points to take into consideration when completing the tender response.
o It is a key requirement that the support and maintenance agreement is backed to CITRX and that the Council can continue to raise incidents and service requests directly with CITRIX, maintaining existing service level agreements in full for the ORG ID listed above.
? Any proposals not utilising direct CITRIX support will be rejected.
Q. Is the support and maintenance in your proposal backed directly to CITRIX? [YES|NO] - Documents :
Purchaser : SANDWELL METROPOLITAN BOROUGH COUNCIL
Freeth Street Oldbury West Midlands B69 3DB United Kingdom
Contact Person : Balbir Bhogal
Email :balbir_bhogal@sandwell.gov.uk
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