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Tender Details
- Country: United Kingdom
- Summary: Telephony/Unified Communications Solution
- GBT Ref No: 56953626
- Deadline: 01 Oct 2021
- Competition: ICB
- Financier: Self Financed
- Purchaser Ownership: -
- Tender Value: 250000
- Notice Type: Tender
- Document Ref. No.: MIDDVN001-DN566900-79550137
- Purchaser's Detail :
- Description :
- Title : Telephony/Unified Communications Solution
Location Of Contract : England
Industry : Telecommunications services - 64200000
Value Of Contract : £200,000 to £250,000
Description : Over the last 18 months Mid Devon District Council (MDDC) has faced significant challenges due to the Covid19 pandemic. The Council has been faced with 1. radically changing our service delivery model2. balancing shifting customer and staff expectations 3. modernising current working practices 4. maintaining financial sustainability. All of the above occurred before we were able to invest in our infrastructure to provide seamless communications between staff and with our customers.With the shifted expectations on contemporary working environments and practices, and in conjunction with our Transformation Programme we are seeking a modern and resilient telephony provision with Unified Communications. New technology is now available which is expected to reduce the overall call costs, and help leverage the introduction of new and less expensive equipment. We are also mindful of the planned retirement of the Public Switched Telephone Network (PSTN) by 2025. Our existing systems, whilst robust, need replacing and upgrading in order to deliver a truly modern and unified communications framework through which we can deliver our services to the public. We plan to replace our existing on-premise PBX and Meridian switch system with a cloud based V... - Documents :
Purchaser : MID DEVON DISTRICT COUNCIL
Phoenix House Phoenix Lane Tiverton EX16 6PP England
Contact Person : Dawn Moore
Email :dmoore@middevon.gov.uk
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