- Country: United Kingdom
- Summary: T118 - Voice of the Customer
- GBT Ref No: 120009566
- Deadline: 12 Jun 2025
- Financier: Self Financed
- Purchaser Ownership: Government
- Tender Value: Refer Document
- Notice Type: Tender
- Document Ref. No.:
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- Description:
- NI Water is seeking a solution that will survey our customer satisfaction by gathering customer feedback in real time and displaying this on clear dashboards. In addition, the solution will use key metrics such as sentiment analysis to give insightful, comparable results. Furthermore, the solution will analyse the collected data, have an ability to filter different functions/employees to help find root causes and specify areas of strength and weakness. This service is to be available on a hosted, managed service basis, 24 hours a day, 7 days per week, 365 days a year. See Specification for more details.
CPV classifications: 72000000 - IT services: consulting, software development, Internet and support - Documents:
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CLICK HERE TO LOGINT118 - Voice of the Customer - Greatbritain Tender
The NI WATER, a Government sector organization in United Kingdom, has announced a new tender for T118 - Voice of the Customer. This tender is published on GreatbritainTenders under GBT Ref No: 120009566 and is categorized as a Tender. Interested and eligible suppliers are invited to participate by reviewing the tender documents and submitting their bids before the deadline on 2025-06-12.
The estimated tender value is Refer Document, and full details, including technical specifications and submission requirements, are provided in the official tender documents. Ensure all submissions meet the criteria outlined to be considered for evaluation.
