100% Secure Payments
Tender Details
- Country: United Kingdom
- Summary: Simple Payment Plan
- GBT Ref No: 63058347
- Deadline: 11 Mar 2022
- Competition: ICB
- Financier: Self Financed
- Purchaser Ownership: Public
- Tender Value: Refer Document
- Notice Type: Tender
- Document Ref. No.: project_19106
- Purchaser's Detail :
- Description :
- Simple Payment Plan
Project Description :- The aim of the Simple Payment Plan is to provide a payment scheme for a selected group of customers that is simple, affordable and flexible. To deliver against these key features, the proposed Simple Payment Plan has been designed to:- o target low income households to help increase revenue income and reduce both first time prosecutions and repeat offending; o allow customers to spread their payments over the 12 month term of their licence, i.e. £159/12 and provide flexibility in regards to the management of arrears; Services in scope: The Service Provider will be required to manage the accounts of customers on the scheme end-to-end. Specifically, Service Providers will be required to offer the following services:- i. collecting the licence fee, according to the regulations and as set out in the customer payment plan (including arrears management, payment processing and reconciliation services); ii. campaign management services; iii. fulfilment services; iv. inbound and outbound customer communications services (including call centre facilities); v. technology services; vi. data management; and vii. analytics Services out of scope: Applicants should note that the following services are not proposed as in scope for the Service Provider:- i. field services; ii. PR and stakeholder communications; and iii. customer recruitment
Notes - Default Additional Notes -
Work Category :- Services
Procurement ... - Documents :
Purchaser : THE BRITISH BROADCASTING CORPORATION (BBC)
Contact :- Jonny Palfreeman
Email :jonathan.palfreeman@bbc.co.uk
URL :e-sourcingni.bravosolution.co.uk
If you are registered member, kindly login to view full details of this tender notice:
CLICK HERE TO LOGIN
