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Tender Details
- Country: United Kingdom
- Summary: Quality Assurance Toolkit Development for Homelessness Services
- GBT Ref No: 121256087
- Deadline: 04 Jul 2025
- Competition: ICB
- Financier: Self Financed
- Purchaser Ownership: Public
- Tender Value: 200000
- Notice Type: Tender
- Document Ref. No.: HSD_PU_2025-6
- Purchaser's Detail :
- Description :
- The Salvation Army invites experienced providers to tender for the development and implementation of Quality Assurance (QA) Review Toolkits to support the continuous improvement of services across its Homelessness Services Department. These toolkits will ensure services align with the strategic vision outlined in the "1000 Voices" 10-year strategy.
Scope of Work:
• Develop QA review toolkits for housing management and support services.
• Incorporate strength-based ratings (e.g. Safety Concerns to Thriving).
• Conduct unannounced annual and follow-up service reviews through a blended approach (desktop and on-site).
• Pilot toolkits and train relevant staff.
• Provide assessment criteria, checklists, templates, and guidance documents.
• Ensure all toolkits are designed through a trauma-informed and harm reduction lens.
• Address regional legislative and regulatory requirements across the UK and Ireland.
• Cover various service models including family services, youth services, addiction, Housing First, outreach, and more.
• Develop a clear role for Service Users so they can be a part of the QA team and contribute to the audit process.
Key Requirements:
• Adherence to safeguarding, health and safety, and data protection regulations.
• National Quality Standards Framework (QSF) in Ireland.
• Regulation and Quality Improvement Authority (RQIA) in Northern Ireland.
• Scottish Care Inspectorate (SCI) standards.
• Care Quality Commission... - Documents :
Purchaser : THE SALVATION ARMY
THE SALVATION ARMY 1 Champion Park LONDON SE5 8FJ England
Contact Person : Olu Folarin
Email :Olu.Folarin@salvationarmy.org.uk
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