Tender Details

Country: United Kingdom
Summary: Provision of it Support Services for Visit Kent
GBT Ref No: 105052711
Deadline: 16 Aug 2024
Financier: Self Financed
Purchaser Ownership: Government
Tender Value: GBP 55000
Notice Type: Tender
Document Ref. No.: GTPVKVH2024
Purchaser's Detail:
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Description:
Short Description:
Visit Kent [and its trading company Go To Places] invites tenders for the provision of comprehensive IT support services for our organisation. The successful provider will be responsible for managing and maintaining our IT infrastructure, and provide unlimited remote support of all business backend infrastructure and business owned devices.

Key requirements include:
1. Support for approximately 20 staff members, primarily using laptops with a small number of desktop units.
2. Management of cloud-based services, particularly SharePoint.
3. Provision of Microsoft end user training, with a focus on SharePoint.
4. Assistance with transitioning from an hybrid office to a fully remote working environment by June 2025.
5. Ongoing support for a distributed workforce using co-working spaces.
6. All day to day server administration.
7. Proactive Server and Workstation Monitoring.
8. Regular Technology Assessments.
9. Patch Management and Cybersecurity Software.
10. 3rd party liaison on technical issues

Description of the procurement
The successful tenderer will provide comprehensive IT support services including but not limited to:

1. Helpdesk support with clearly defined response times and resolution targets
2. Remote and on-site support as required
3. Management and maintenance of cloud-based services, particularly SharePoint
4. IT security management and monitoring
5. Hardware and software procu...
Documents:

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Provision of it Support Services for Visit Kent - Greatbritain Tender

The VISIT KENT LIMITED, a Government sector organization in United Kingdom, has announced a new tender for Provision of it Support Services for Visit Kent. This tender is published on GreatbritainTenders under GBT Ref No: 105052711 and is categorized as a Tender. Interested and eligible suppliers are invited to participate by reviewing the tender documents and submitting their bids before the deadline on 2024-08-16.

The estimated tender value is GBP 55000, and full details, including technical specifications and submission requirements, are provided in the official tender documents. Ensure all submissions meet the criteria outlined to be considered for evaluation.