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Tender Details
- Country: United Kingdom
- Summary: Pin: Uk_446 - Eol Ai Customer Chat Bot
- GBT Ref No: 114438180
- Deadline: 14 Mar 2025
- Competition: ICB
- Financier: Self Financed
- Purchaser Ownership: Public
- Tender Value: 200000
- Notice Type: Tender
- Document Ref. No.: IT-117-3768-BC/03768
- Purchaser's Detail :
- Description :
- British Council English Online offers personalized language courses to help learners gain confidence and improve their speaking, pronunciation, and vocabulary skills. Our platform provides small group classes and private one-to-one sessions, allowing students to customize their timetable based on their goals and interests. We cater to all proficiency levels, from beginner to advanced.
At any point during the student's journey, they may need assistance and guidance for:
Getting started and where to go next, how to navigate the site
Guidance through the sign up/registration process
Answering common questions on services, policies, offers
Being able to handle questions in different languages and to respond in that language
Product suggestions based on history and user preferences
Personalised promotions/discounts
Allowing the user to provide feedback and to also include short surveys
Current monthly website traffic: ~800,000 visitors
The Contract awarded will be originally for a period of 6 month during which the selected supplier will delivery a proof of concept. After this in case of success of this proof of concept the British Council may extend agreement 4 further times with each extension no longer than 1 year each. - Documents :
Purchaser : BRITISH COUNCIL
1 Redman Place Stratford London E20 1JQ United Kingdom
Contact Person : Aung Thein
Email :Aung.Thein@BritishCouncil.Org
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