Tender Details

Country: United Kingdom
Summary: New Build Customer Journey Support
GBT Ref No: 118428894
Deadline: 16 May 2025
Financier: Self Financed
Purchaser Ownership: Government
Tender Value: GBP 500000
Notice Type: Tender
Document Ref. No.:
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Description:
The contracted service requirement is to create and deliver a satisfying customer journey for new build customers ensuring they feel informed, supported and valued throughout the entire process. The service is to provide end to end implementation and oversight of customer journey touchpoints across new housing developments, ensuring a consistent, high-quality experience for residents across all the various tenures including social rented, shared ownership and market sale. The aim is to deliver an industry-leading customer experience across the entire new build journey which is crucial in strengthening our reputation. The service will support internal teams by taking on the delivery of customer facing touchpoints which will allow Peabody colleagues to focus on their core roles whilst ensuing that the customer experience is elevated, consistent and aligned with Peabody's organisational values. The process to be developed is to include, but is not limited to: - Site set up - Asset Development & Adaptation - Onsite Support - Measurement & review - Project Management & Reporting - Detailed Asset Development & Management For more information about this opportunity, please visit the Delta eSourcing portal at: https://www.delta-esourcing.com/tenders/UK-title/3R6YFH4XPE To respond to this opportunity, please click here: https://www.delta-esourcing.com/respond/3R6YFH4XPE
Notice identifier : 2025/S 000-017652
CPV classifications: 79400000 - Business and management consultancy an...
Documents:

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New Build Customer Journey Support - Greatbritain Tender

The PEABODY TRUST, a Government sector organization in United Kingdom, has announced a new tender for New Build Customer Journey Support. This tender is published on GreatbritainTenders under GBT Ref No: 118428894 and is categorized as a Tender. Interested and eligible suppliers are invited to participate by reviewing the tender documents and submitting their bids before the deadline on 2025-05-16.

The estimated tender value is GBP 500000, and full details, including technical specifications and submission requirements, are provided in the official tender documents. Ensure all submissions meet the criteria outlined to be considered for evaluation.