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Tender Details
- Country: United Kingdom
- Summary: Media Monitoring & Sentiment Analysis
- GBT Ref No: 117133652
- Deadline: 30 Apr 2025
- Competition: ICB
- Financier: Self Financed
- Purchaser Ownership: Public
- Tender Value: 384000
- Notice Type: Tender
- Document Ref. No.:
- Purchaser's Detail :
- Description :
- We need comprehensive media monitoring and social listening services, providing reputation and sentiment analysis to help us identify the most relevant commentary across the fullest range of media and social channels. Wherever Wales &West Utilities (WWU) is being mentioned, we need to know about it and we need to understand whether our audience is talking positively or negatively about us and where we stand among the noise. We need access to real time information and clean data to help inform our communication campaigns, media engagement and stakeholder strategies. Data is vital to us in understanding the needs of our customers and monitoring customer feedback is integral to the work we do. Overall, we need a service that provides us with the information and data we need to get ahead of emerging trends across our industry and the energy sector as a whole. Requirements: • 24/7 multi-channel media monitoring covering broadcast, print media, online news, and social media across the UK • Daily reports of the main media stories and mentions with links to original content, delivered to specified in-boxes each day, 7 days per week • Real time news coverage and alerts for breaking news stories and conversations relevant to our business • Monthly 'Executive-ready' reports, analysis and recommendations • Integrated media licensing for digital access to original content, if possible • Social listening to provide insights into stakeholder and customer sentiment about WWU to help inform b...
- Documents :
Purchaser : WALES & WEST UTILITIES LIMITED
Wales & West House Newport NP10 8FZ United Kingdom
Email :help@bravosolution.co.uk
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