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Information Technology Service Management (Itsm) and End User Services (Edge) Service Providers

GreatbritainTenders notice for Information Technology Service Management (Itsm) and End User Services (Edge) Service Providers. The reference ID of the tender is 117197768 and it is closing on 27 May 2025.

Tender Details

  • Country: United Kingdom
  • Summary: Information Technology Service Management (Itsm) and End User Services (Edge) Service Providers
  • GBT Ref No: 117197768
  • Deadline: 27 May 2025
  • Financier: Self Financed
  • Purchaser Ownership: Government
  • Tender Value: GBP 90000000
  • Notice Type: Tender
  • Document Ref. No.:
  • Purchaser's Detail:
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  • Description:
  • Overview Given the challenges increasingly faced by Defence, with an ever-increasing need for agility, pace and innovation, a change in the way these services are procured, delivered, and managed is being pursued. This market engagement event is an opportunity for the Authority to engage early with suppliers on these emerging requirements which underpin the Enterprise Service Model (ESM) and our procurement approach. The requirement is for support to a Ministry of Defence (MOD) specialist user with operational demands that span the broadest and most complex requirements. This requires the ability to utilise, integrate, and operate technologies that provide significant advantages in the modern warfighting environment against all adversaries. The nature of this competitive edge requires industry partners to operate as part of a federated joint mission partner approach to maximise the effectiveness of the whole force, where technical risk is managed at the highest level. Existing services operate at SECRET (and higher) based across fixed UK locations as well as globally on a deployed operational basis. Our North Star approach dictates a shift to a multi-classification capability, on a globally distributed platform, to enhance the user experience. This creates opportunities for a combined problem centric approach to solving challenges at pace, experimenting with innovative solutions, as well as traditional support requirements. Description Following the 2024 ESM Platform Services...
  • Documents:

 Tender Notice

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Information Technology Service Management (Itsm) and End User Services (Edge) Service Providers - Greatbritain Tender

The DEFENCE EQUIPMENT AND SUPPORT, a Government sector organization in United Kingdom, has announced a new tender for Information Technology Service Management (Itsm) and End User Services (Edge) Service Providers. This tender is published on GreatbritainTenders under GBT Ref No: 117197768 and is categorized as a Tender. Interested and eligible suppliers are invited to participate by reviewing the tender documents and submitting their bids before the deadline on 2025-05-27.

The estimated tender value is GBP 90000000, and full details, including technical specifications and submission requirements, are provided in the official tender documents. Ensure all submissions meet the criteria outlined to be considered for evaluation.

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