Tender Details

Country: United Kingdom
Summary: Enterprise Payment Management System
GBT Ref No: 130410844
Deadline: 19 Dec 2025
Financier: Self Financed
Purchaser Ownership: Government
Tender Value: Refer Document
Notice Type: Tender
Document Ref. No.: TRGBS - 274
Purchaser's Detail:
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Description:
We have kickstarted a large programme to understand the existing challenges and opportunities. The key findings of the current state assessment are:  Contract Management & Optimisation: Multiple contracts providing similar services creates several challenges including, increased costs and overheads.  Duplication of Services: Overlapping services (especially telephone payments and direct debits) lead to administrative complexity and unnecessary costs (economies of scale).  Inconsistent Customer Experience: Customers from different parts of the merged organisation face varied payment options, leading to confusion and potential dis-satisfaction.  Gap in Services: With closure of banks and post offices, local convenient options for customers to pay (pay point), alternatives to minimise handling of cash (card machines) etc.  Technical Inefficiency: Managing multiple systems creates increased complexity for our technical teams within Technology & Finance. As a result, the group have set out key justifications which revolve around implementing a single enterprise-wide solution for Payments and Collections  Offers the opportunity to reduce the technical complexity and contractual challenges resulting from several solutions across Payments & Collections.  Improves Customer Experience by centralising Collections through a single solution providing all Customers a single view.  Potential to improve collection routes available to customers in a changing banking environment.  Imp...
Documents:

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Enterprise Payment Management System - Greatbritain Tender

The THE RIVERSIDE GROUP LIMITED, a Government sector organization in United Kingdom, has announced a new tender for Enterprise Payment Management System. This tender is published on GreatbritainTenders under GBT Ref No: 130410844 and is categorized as a Tender. Interested and eligible suppliers are invited to participate by reviewing the tender documents and submitting their bids before the deadline on 2025-12-19.

The estimated tender value is Refer Document, and full details, including technical specifications and submission requirements, are provided in the official tender documents. Ensure all submissions meet the criteria outlined to be considered for evaluation.