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Tender Details
- Country: United Kingdom
- Summary: Digital Delivery Partner
- GBT Ref No: 117679240
- Deadline: 19 May 2025
- Competition: ICB
- Financier: Self Financed
- Purchaser Ownership: Public
- Tender Value: 16800000
- Notice Type: Tender
- Document Ref. No.:
- Purchaser's Detail :
- Description :
- HMRC will hold a briefing event for all interested parties on 28 April. Attendance requires signing of a Non-Disclosure Agreement (NDA) in advance. To keep pace with evolving customer, societal and economic expectations, manage the growing tax gap, and modernise its workforce and technology to be future fit and continuously improve, HMRC must execute an ambitious transformation agenda. Delivery of our five-year transformation outcomes will be a complex and significant undertaking. This will necessitate a fundamental step change in how we run and change our services in order to transform across the entire organisation and increase our flexibility for the future. By 2029/30, our vision is to operate as a digital first tax and customs administration which enables individuals and businesses to get their tax right and have greater certainty over their tax obligations. To achieve this, we need to deliver a set of outcomes through our transformation portfolio that will modernise our technology estate and ensure our IT systems remain resilient and secure, enable 80%+ of all customer interaction to be digital, bring in £6.5bn additional tax revenue. This significant undertaking will require all parts of our organisation to be more innovative, bold and efficient in how we lead, deliver and embed change. We are looking for a strategic and delivery partner who will support, coach and help us to deliver as we: 1. Test, Critique and Embed a Service Ownership Model: Support and work with HM...
- Documents :
Purchaser : HM REVENUE & CUSTOMS
100 Parliament Street London SW1A 2BQ United Kingdom
Email :sapariba.hmrcsupport@hmrc.gov.uk
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