Tender Details

Country: United Kingdom
Summary: Debt Collection
GBT Ref No: 123520342
Deadline: 05 Sep 2025
Financier: Self Financed
Purchaser Ownership: Government
Tender Value: Refer Document
Notice Type: Tender
Document Ref. No.:
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Description:
LBH is seeking to commission Sundry Debt Collection Services, including the collection of sundry debt, leasehold debt, major works debt, housing benefits overpayments, former tenant arrears (FTA) and Adult Social Care debt. Vision: To maximise income to the council through a proactive, seamless and efficient Sundry Debt Collection service that operates with clarity, control, and flexibility. We will maintain a commitment to timely billing arrangements, transparency, data-driven decisions, alignment with court protocols and the consistent application of the relevant debt policies in the delivery of the service. Service data will be of a good quality and used to build a single view of debt. The service will have measures in place to encourage the right behaviour from our debtors. We will have an effective recovery process in place which will provide debtors with a clear understanding of the consequences of non-payment, as well as ensuring that effective support is provided to people in debt, such as providing or signposting them to debt advice. Departments will be able to navigate the processes in place easily, enabling them to respond to queries about charges or to confirm payment status and provide or withhold the service if applicable, however we will promote self-service options to reduce the need for queries. Current performance 30,630 sundry debtor invoices were raised in 2024/25, with a total value of £85m Currently collecting 97.8% of sundry debt within 60 days of...
Documents:

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Debt Collection - Greatbritain Tender

The LONDON BOROUGH OF HOUNSLOW, a Government sector organization in United Kingdom, has announced a new tender for Debt Collection. This tender is published on GreatbritainTenders under GBT Ref No: 123520342 and is categorized as a Tender. Interested and eligible suppliers are invited to participate by reviewing the tender documents and submitting their bids before the deadline on 2025-09-05.

The estimated tender value is Refer Document, and full details, including technical specifications and submission requirements, are provided in the official tender documents. Ensure all submissions meet the criteria outlined to be considered for evaluation.