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Tender Details
- Country: United Kingdom
- Summary: Data Analysis Platform Contract
- GBT Ref No: 120265930
- Deadline: 25 Jun 2025
- Competition: ICB
- Financier: Self Financed
- Purchaser Ownership: Public
- Tender Value: Refer Document
- Notice Type: Tender
- Document Ref. No.:
- Purchaser's Detail :
- Description :
- Over the past 5 years the London Borough of Barking & Dagenham (the Council) has implemented an innovative data platform called OneView. At its core, the platform loads data extracted from other Council systems and matches it at the household level to create a 'golden record' of resident data. Using this platform, we have matched data from five key service areas (Revenues & Benefits, Adults Social Care, Children's Social Care, Housing and Education) to enable a 'single view' of households in our borough. Notably, OneView can receive and process both structured and unstructured data, using natural language processing to read and interpret case notes. Building off this core infrastructure we have developed a range of tools that enable the Council to work efficiently, and deliver better outcomes for residents: 1. Case summaries give council officers a single view of households they are working with. Each case summary is bespoke, only surfacing the data an officer needs to see in their role. This view allows officers to rapidly understand a family's existing engagement with the Council and their needs, to provide holistic and tailored support. 2. Case management systems which allow officers to manage and record their engagement with resident households. Key features of our case management tools include assessment forms, case allocation, integrated financial assessment tools, integration with gov.notify, engagement tracking, case notes recording, outcomes tracking, and dashboard r...
- Documents :
Purchaser : LONDON BOROUGH OF BARKING AND DAGENHAM COUNCIL
1, Town Square Barking, London IG11 7LU United Kingdom
Email :sarah.merriam@lbbd.gov.uk
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