Tender Details

Country: United Kingdom
Summary: Customer Audio Announcement Updates to London Underground Fleets
GBT Ref No: 123621940
Deadline: 25 Aug 2025
Financier: Self Financed
Purchaser Ownership: Government
Tender Value: Refer Document
Notice Type: Tender
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Description:
Scope Description The proposed tender aims to secure updates to Customer Audio Announcements across London Underground (LU) fleets. These updates are required on the Bakerloo, Central, Jubilee, Victoria, and S Stock (District, Circle, Hammersmith & City, and Metropolitan) lines to reflect changes in London Overground (LO) line names. The scope of this tender includes updating the Digital Voice Announcement (DVA) systems on LU trains to incorporate the new LO line names, align with modernised customer information standards, and integrate relevant customer insights. Context In 2024, the eight LO lines were assigned unique names to improve clarity, understanding, and accessibility across the network. To support this initiative, Transport for London (TfL) is undertaking changes to LU trains, primarily by updating in-car mapping products and on-train DVA systems. This project focuses specifically on the latter, with the objective of updating DVAs across nine LU lines to modernise and align with customer insights. Objective The primary goal of this project is to ensure consistency and clarity for customers across TfL services by incorporating the new LO line names into LU DVAs. To maximise the impact, the project also aims to: *Address inconsistencies in announcement language and delivery. *Ensure compliance with Rail Vehicle Accessibility Regulations (RVAR) where possible. *Modernise announcements to better reflect customer insights.
CPV classifications: 32333000 - Video recor...
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Customer Audio Announcement Updates to London Underground Fleets - Greatbritain Tender

The TRANSPORT FOR LONDON, a Government sector organization in United Kingdom, has announced a new tender for Customer Audio Announcement Updates to London Underground Fleets. This tender is published on GreatbritainTenders under GBT Ref No: 123621940 and is categorized as a Tender. Interested and eligible suppliers are invited to participate by reviewing the tender documents and submitting their bids before the deadline on 2025-08-25.

The estimated tender value is Refer Document, and full details, including technical specifications and submission requirements, are provided in the official tender documents. Ensure all submissions meet the criteria outlined to be considered for evaluation.