- Country: United Kingdom
- Summary: Core Claims Services
- GBT Ref No: 88397977
- Deadline: 04 Oct 2023
- Financier: Self Financed
- Purchaser Ownership: Government
- Tender Value: Refer Document
- Notice Type: Tender
- Document Ref. No.: SEP449428
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- Description:
- FSCS would like to procure a Service Provider capable of providing claims handling services to ensure that FSCS has sufficient competent resource to fulfil its statutory obligations.
Title: Core Claims Services
OCID: ocds-h6vhtk-03f994
Published by: Financial Services Compensation Scheme
Authority ID: AA77150
Publication Date: 05/09/2023
Deadline Date: 04/10/2023
Deadline Time: 14:00
Notice Type: Contract Notice
Has Documents: No
Has SPD: No
Abstract: FSCS would like to procure a Service Provider capable of providing claims handling services to ensure that FSCS has sufficient competent resource to fulfil its statutory obligations.The scope of the services are:* Deposit Claims Processing- Not Fit For Straight Through Pay-out (NFFSTP) Claims - Exclusion View (EV) Claims - Temporary High Balances (THB) Claims- Customer engagement activities, such as inbound and outbound calls, in the course of processing the above claims* Advice Claims Processing- Early file preparation and triage activity (Pre-assessment tasks) - End to End processing on a proportion of claims where the approach to assessing the claim is more well-defined and standardised, and volumes are sufficient - Customer Engagement activities such as making Touch Point Calls or responding to incoming calls in the course of processing the above claims- Resolving post decision correspondence and processing Appeals for the Claims processed by the Service Provider* Ov... - Documents:
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CLICK HERE TO LOGINCore Claims Services - Greatbritain Tender
The FINANCIAL SERVICES COMPENSATION SCHEME, a Government sector organization in United Kingdom, has announced a new tender for Core Claims Services. This tender is published on GreatbritainTenders under GBT Ref No: 88397977 and is categorized as a Tender. Interested and eligible suppliers are invited to participate by reviewing the tender documents and submitting their bids before the deadline on 2023-10-04.
The estimated tender value is Refer Document, and full details, including technical specifications and submission requirements, are provided in the official tender documents. Ensure all submissions meet the criteria outlined to be considered for evaluation.
