- Country: United Kingdom
- Summary: Avanti West Coast, Service Quality Regime (Sqr) Procurement - 2025
- GBT Ref No: 117604066
- Deadline: 07 May 2025
- Financier: Self Financed
- Purchaser Ownership: Government
- Tender Value: GBP 1020000
- Notice Type: Tender
- Document Ref. No.:
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- Description:
- As part of the continuation of DfT's Service Quality Regime, we are looking to retender contracts associated with the audit, mystery shopping and data handling requirements of the regime. The specification is the same as the existing specification for SQRs by the DfT and will cover: • Station inspections • Train inspections • Customer Service mystery shopping • Re-inspections for failures to confirm improvement In order to deliver the above we are looking for a supplier to provide independent inspections and mystery shopping across our network. o Service Quality Register o Service Quality App/Inspections Software o Service Quality Inspections and Re-inspections
Notice identifier : 2025/S 000-014707
CPV classifications: 72250000 - System and support services79212000 - Auditing services - Documents:
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CLICK HERE TO LOGINAvanti West Coast, Service Quality Regime (Sqr) Procurement - 2025 - Greatbritain Tender
The FIRST TRENITALIA WEST COAST RAIL LIMITED, a Government sector organization in United Kingdom, has announced a new tender for Avanti West Coast, Service Quality Regime (Sqr) Procurement - 2025. This tender is published on GreatbritainTenders under GBT Ref No: 117604066 and is categorized as a Tender. Interested and eligible suppliers are invited to participate by reviewing the tender documents and submitting their bids before the deadline on 2025-05-07.
The estimated tender value is GBP 1020000, and full details, including technical specifications and submission requirements, are provided in the official tender documents. Ensure all submissions meet the criteria outlined to be considered for evaluation.
