Tender Details

Country: United Kingdom
Summary: Automation of Revenues and Benefits
GBT Ref No: 119144775
Deadline: 16 Jun 2025
Financier: Self Financed
Purchaser Ownership: Government
Tender Value: GBP 120000
Notice Type: Tender
Document Ref. No.:
Purchaser's Detail:
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Description:
The Revenues and Benefits (R&B) departments are responsible for the billing and collection of Council Tax and Business Rates (Revenues) and the support of our residents who are entitled to claim benefits to support them (Benefits). There are many manual processes across the department, and this can lead to higher cost of running the service, backlogs and delays. We want to maximise the accessibility of the service to customers and the efficiency of running the services. The scope of this procurement is in two phases. • Firstly, to review processes and build a business case for subsequent automation of the processes and other digital transformation that will benefit the customer and the R&B team by making the processes accessible and efficient. • The second phase would be to implement the automations and transformation for the suitable processes preferably using the Microsoft suite of tools (already procured by The Council). Each of the automation opportunities will be evaluated based on the business case and only taken forward if it offers value for money.
Notice identifier : 2025/S 000-021234
CPV classifications: 72212920 - Office automation software development services
Documents:

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Automation of Revenues and Benefits - Greatbritain Tender

The NORTHUMBERLAND COUNTY COUNCIL, a Government sector organization in United Kingdom, has announced a new tender for Automation of Revenues and Benefits. This tender is published on GreatbritainTenders under GBT Ref No: 119144775 and is categorized as a Tender. Interested and eligible suppliers are invited to participate by reviewing the tender documents and submitting their bids before the deadline on 2025-06-16.

The estimated tender value is GBP 120000, and full details, including technical specifications and submission requirements, are provided in the official tender documents. Ensure all submissions meet the criteria outlined to be considered for evaluation.