Tender Details

Country: United Kingdom
Summary: Ace 669 Itt - all in Member Services Hub Delivery Partner
GBT Ref No: 115187000
Deadline: 28 Mar 2025
Financier: Self Financed
Purchaser Ownership: Government
Tender Value: GBP 412000
Notice Type: Tender
Document Ref. No.: BIP928376735
Purchaser's Detail:
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Description:
Arts Council England (ACE) are seeking to appoint a delivery partner for our All In Member Services Hub. All In is a new arts access scheme for D/deaf, disabled, and neurodivergent people in the UK and Ireland. You can find out more on our website: https://www.artscouncil.org.uk/developing-creativity-and-culture/diversity/all-in Creative and cultural experiences should be accessible to all. By removing barriers, organisations across the UK and Ireland can welcome more people with access requirements through their doors. Together, we will work towards a sector which says, 'everyone's welcome'. This advert refers to the commissioning of a customer support service to support the operation of All In; the new Access Scheme supporting the experience of D/deaf, Disabled and Neurodivergent people when attending arts and cultural events in the UK and Ireland, launching in Autumn/Winter 2025. The Member Services Support Hub will specifically support individuals who are members of the scheme - D/deaf, Disabled and Neurodivergent people who buy tickets and attend arts and cultural events - with all aspects of managing their membership (e.g. understanding what All In offers, setting up their account, low level tech support and navigating our online platform). The Member Services Support Hub needs to offer various accessible ways for members to seek and receive high quality support (e.g. telephone, email, online chat).
Documents:

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Ace 669 Itt - all in Member Services Hub Delivery Partner - Greatbritain Tender

The ARTS COUNCIL ENGLAND, a Government sector organization in United Kingdom, has announced a new tender for Ace 669 Itt - all in Member Services Hub Delivery Partner. This tender is published on GreatbritainTenders under GBT Ref No: 115187000 and is categorized as a Tender. Interested and eligible suppliers are invited to participate by reviewing the tender documents and submitting their bids before the deadline on 2025-03-28.

The estimated tender value is GBP 412000, and full details, including technical specifications and submission requirements, are provided in the official tender documents. Ensure all submissions meet the criteria outlined to be considered for evaluation.